Institutional and District Terms

These Terms form an agreement between the Institution accepting them and the READTYCH entity named in the applicable Order Form, pilot agreement, statement of work, or other signed purchasing document.

In these Terms:

• “Institution” means the organization purchasing, piloting, or using READTYCH.
• “READTYCH” means the READTYCH entity identified in the applicable purchasing document.
• “Party” means either READTYCH or the Institution.
• “Parties” means READTYCH and the Institution together.
• “Services” means the READTYCH Digital Book, education platform, software, institutional portals, applications, documentation, training, support, pilot services, and related products included in the Institution’s agreement.

These Terms do not govern ordinary visits to the public READTYCH website. The READTYCH Terms of Use cover those visits.

The Institution accepts these Terms when an authorized representative:

• Signs or accepts an Order Form, pilot agreement, or statement of work that refers to them.
• Activates an institutional account after being presented with them.
• Purchases or begins using Services under an agreement that includes them.
• Confirms acceptance in writing.

The person accepting these Terms confirms that they have authority to act for the Institution.

An individual educator should not accept an institutional agreement unless the school or district has authorized that educator to do so.

An institutional relationship may involve more than one document.

The complete agreement may include:

• An Order Form.
• A pilot agreement.
• A statement of work.
• A Data Processing Agreement.
• A service-level agreement.
• The Product Warranty and Returns Policy.
• The Software End User License Agreement.
• The Acceptable Use Policy.
• A security or privacy schedule.
• Another document signed by both Parties.

If two documents say different things, a signed amendment or individually negotiated agreement will come first. The Order Form, pilot agreement, or statement of work will follow.

The Data Processing Agreement will control questions about personal information. A service-level agreement will control the availability and support commitments it specifically addresses.

These Terms will then apply, followed by any policies incorporated into the agreement.

A document takes priority only for the subject it was created to address.

The applicable Order Form will explain what READTYCH is providing.

Depending on the engagement, it may identify:

• The number and type of Digital Books or other devices.
• The number of licensed users.
• The subscription or pilot period.
• The software features included.
• The participating schools or locations.
• Training and implementation services.
• Support arrangements.
• Delivery expectations.
• Fees and payment terms.
• Institution-specific requirements.

The Institution may use only the products, accounts, and features included in its agreement unless READTYCH approves an expansion in writing.

A purchase order may be used for the Institution’s internal administration. Terms printed on a purchase order will not change the agreement unless READTYCH expressly accepts them in writing.

READTYCH is developing a two-screen E-Ink Digital Book and a connected education platform.

That means some features shown in early demonstrations, product roadmaps, website content, or concept materials may still be in development.

The applicable Order Form or pilot agreement will identify the products and capabilities included in the Institution’s engagement.

A product roadmap represents direction rather than a promise that every feature will arrive on a particular date. Final hardware specifications, software functions, integrations, connectivity options, and release timelines may change as development and testing continue.

During a paid subscription, READTYCH will not materially reduce the core functionality the Institution purchased without reasonable notice, unless a change is needed to protect security, comply with law, respond to safety concerns, or address a third-party dependency outside READTYCH’s reasonable control.

A READTYCH pilot is a structured opportunity to understand how the technology works in a real educational setting.

It may explore student usability, two-screen learning, digital handwriting, educator adoption, classroom workflow, device performance, accessibility, platform functionality, or readiness for a wider deployment.

The pilot agreement may identify:

• Who will participate.
• Where the pilot will take place.
• Which devices and features are included.
• What the Institution wants to understand.
• How long the pilot will run.
• What training and support will be provided.
• Which information may be collected for evaluation.
• How success will be considered.
• What happens to devices and information when the pilot ends.

A pilot is not a guarantee of future availability, pricing, product acceptance, or wider deployment.

Preview and evaluation features may change while they are being tested. READTYCH will communicate material changes that could affect the purpose of the pilot.

The Institution may appoint administrators to manage its READTYCH environment.

Administrators may be able to create accounts, assign roles, connect students with classes, approve applications, configure settings, review authorized information, and request support.

Because these permissions can be powerful, the Institution is responsible for choosing administrators carefully and removing access when someone’s role changes.

READTYCH may follow instructions submitted through an authorized administrator account unless the instruction appears invalid, unlawful, or likely to create a security risk.

If the Institution believes an administrator account or credential has been compromised, it must tell READTYCH promptly.

The Institution may provide access to students, educators, administrators, technology staff, school leaders, researchers, or other people approved under the agreement.

The Institution is responsible for:

• Confirming who should have access.
• Assigning suitable roles and permissions.
• Keeping user information reasonably accurate.
• Removing access when it is no longer needed.
• Providing notices required by institutional policy or law.
• Helping users understand the Acceptable Use Policy.

READTYCH will provide the technical environment, but the Institution remains responsible for deciding who belongs inside its educational environment.

The Institution agrees to use READTYCH for lawful educational, administrative, research, evaluation, or institutional purposes.

A successful deployment also requires the Institution to:

• Decide whether READTYCH is appropriate for its students and setting.
• Obtain the internal approvals needed to use the technology.
• Provide accurate implementation and account information.
• Prepare suitable networks, power, and technical environments.
• Protect institutional credentials.
• Keep user permissions current.
• Supervise student use in a way appropriate to the students’ ages.
• Use learning insights and AI suggestions with professional judgment.
• Follow applicable education, privacy, accessibility, and procurement requirements.

The Institution should provide only the information reasonably needed to deliver the Services.

READTYCH does not expect a school to disclose an entire student record when a smaller amount of information can support the same educational purpose.

Student information remains subject to the Institution’s control and applicable education privacy law.

READTYCH will process it to provide the Services requested by the Institution and for other purposes expressly authorized by the agreement or permitted by law.

Where READTYCH receives personally identifiable information from education records under the school official exception to the Family Educational Rights and Privacy Act, or FERPA, READTYCH will:

• Perform the institutional service described in the agreement.
• Remain under the Institution’s direct control regarding the use and maintenance of those records.
• Use the information for the purpose for which it was provided.
• Avoid unauthorized disclosure or redisclosure.
• Support the Institution with appropriate student record requests.
• Return, delete, or deidentify the information as required.

The Institution is responsible for determining whether it has legal authority to provide education records to READTYCH.

READTYCH remains responsible for the privacy and security duties that apply to it as an education technology provider.

The Data Processing Agreement and Student Data Privacy Notice provide further detail.

Some READTYCH users may be children under 13.

Where the Children’s Online Privacy Protection Act, or COPPA, applies, READTYCH and the Institution will each carry the responsibilities assigned to them by law.

A school may be able to authorize the collection of a child’s personal information on behalf of a parent when the information is used for the school’s benefit and for an educational purpose.

READTYCH will provide the Institution with information about what it collects from children, why it is collected, how it is used, and whether it is disclosed.

School authorization does not allow READTYCH to use a child’s information for behaviorally targeted advertising or an unrelated commercial purpose.

These Terms do not transfer READTYCH’s own COPPA responsibilities to a teacher, school, district, or family.

More information is available in the Children’s Privacy Notice.

“Institution Content” includes learning materials, assignments, communications, files, account information, books, instructions, and other content supplied by the Institution or its users.

The Institution keeps its rights in that content.

Students do not lose ownership rights they may have in their work simply because it is written, stored, or submitted through READTYCH.

The Institution gives READTYCH a limited right to host, copy, process, display, and transmit Institution Content only as needed to provide and secure the Services, follow the Institution’s instructions, solve technical problems, and comply with law.

The Institution confirms that it has the rights or permission needed to provide the content to READTYCH.

READTYCH and its licensors retain their rights in the Digital Book, education platform, software, interface, product design, documentation, patents, trademarks, and underlying technology.

The Institution receives the right to use the purchased Services. It does not receive ownership of READTYCH technology.

Unless the agreement or law allows it, the Institution and its users may not:

• Copy or distribute READTYCH software.
• Reverse engineer protected software or hardware.
• Remove ownership notices.
• Sell or sublicense access to the Services.
• Use READTYCH technology to develop a competing product.
• Avoid security controls or technical restrictions.

The Software End User License Agreement may include additional software terms.

While the agreement remains active and applicable fees have been paid, READTYCH grants the Institution a limited, nonexclusive, nontransferable right to allow its authorized users to access the software included in the Order Form.

The software may be used for the Institution’s internal educational and administrative purposes.

It may be installed, configured, or accessed only through approved accounts and devices.

The right to use the software ends when the relevant subscription, pilot, or agreement ends unless another written agreement permits continued use.

The Order Form, pilot agreement, and Product Warranty and Returns Policy will explain the terms applying to READTYCH hardware.

They may cover ownership, delivery, shipping, risk of loss, device care, accidental damage, warranty service, replacement, and returns.

The Institution agrees to use the devices according to the supplied instructions and reasonable safety requirements.

It should not open, alter, repair, or materially modify a READTYCH device through an unauthorized process.

Lost, stolen, damaged, or compromised devices should be reported promptly.

Devices supplied on loan for a pilot or evaluation remain READTYCH property and must be returned according to the applicable agreement.

READTYCH or an authorized Institution administrator may use device-management tools to configure, secure, update, or support deployed devices.

Depending on the purchased product, these tools may help:

• Install security or software updates.
• Configure accounts.
• Manage approved applications.
• Review device health.
• Apply institutional settings.
• Disable a lost or compromised device.
• Remove institutional information when authorized.

Administrative tools must be used for legitimate institutional purposes and in accordance with law.

READTYCH will not use device-management access as a hidden method of monitoring students for unrelated purposes.

All users must follow the READTYCH Acceptable Use Policy.

READTYCH may not be used to harass another person, access information without permission, distribute malicious software, interfere with security, violate intellectual property rights, impersonate another user, or engage in unlawful activity.

Users may not bypass technical restrictions, install unauthorized software, or make unapproved modifications to a READTYCH device.

The Institution should also maintain its own student and employee technology-use policies where appropriate.

READTYCH may provide tools that assist with handwriting recognition, grading suggestions, feedback preparation, learning pattern identification, or educational resource recommendations.

These tools are designed to assist people, not replace their judgment.

AI-generated output can be incomplete, inaccurate, or unsuitable for a particular student. Educators must review it before using it in a meaningful academic decision.

The Institution agrees that AI output will not become the sole basis for grading, discipline, student placement, eligibility, or access to an educational opportunity.

READTYCH will provide available information about the intended use and limitations of its AI-assisted features.

The Institution is responsible for enabling and using those features in a manner consistent with its policies and legal responsibilities.

AI assists. Educators decide.

READTYCH may create aggregated or deidentified information that is no longer reasonably connected with an identifiable student or user.

Where permitted by law and the agreement, this information may be used to improve reliability, understand general product use, evaluate accessibility, support approved research, and guide development.

READTYCH will not attempt to reconnect properly deidentified student information with an individual student, except where needed to test whether the deidentification method works or where otherwise permitted by law.

Deidentified information will not be disclosed in a form that could reasonably identify a student.

The Institution may choose to connect READTYCH with an approved learning management system, student information system, educational application, digital library, or other service.

That third-party service will have its own terms, privacy practices, availability, and technical requirements.

The Institution should evaluate a third-party service before enabling it for students or staff.

READTYCH may turn off an integration if it creates a serious security risk, compromises service performance, violates law, or is no longer supported.

READTYCH is not responsible for the independent conduct of a third party simply because its service can connect with READTYCH.

Technology adoption depends on more than switching on a device.

The Institution may need to appoint an implementation lead, prepare its network, provide user information, approve integrations, coordinate educators, and complete agreed testing.

READTYCH will provide the implementation, onboarding, documentation, and training included in the Institution’s Order Form.

If important information, approvals, personnel, or technical environments are unavailable, the implementation schedule may need to change.

Both Parties agree to communicate reasonably and work together when a delay or practical issue affects the launch.

READTYCH will provide the support included in the applicable Order Form, support plan, or service-level agreement.

Support may include account assistance, device troubleshooting, platform guidance, technical investigation, and implementation help.

Support hours and response targets may differ according to the plan purchased by the Institution.

READTYCH cannot promise that every issue will be resolved immediately. It will investigate supported issues in good faith and provide useful updates while the work continues.

The Institution should give READTYCH enough accurate information to understand and reproduce the problem without including unrelated student information.

READTYCH is committed to developing more accessible digital experiences.

Accessibility can depend on the hardware, software version, content, integration, browser, assistive technology, and institution-specific settings involved.

The Institution should evaluate whether the Services meet the needs of its users, including students who require accommodations.

READTYCH will provide available accessibility information and consider reasonable requests relating to supported Services.

More information is available in the READTYCH Accessibility Statement.

READTYCH will maintain administrative, technical, and physical safeguards appropriate to the Services and the information involved.

These may include authentication, role-based access, encryption where appropriate, secure development, system monitoring, vulnerability management, backup processes, provider requirements, and incident response procedures.

The Institution is responsible for protecting its own networks, administrator accounts, credentials, connected systems, and user permissions.

Neither Party can remove every digital risk. Both can act carefully, respond quickly, and avoid leaving known problems unaddressed.

Each Party will notify the other promptly if it discovers a security concern that could materially affect the Services or protected information.

Additional safeguards may be described in the Data Processing Agreement or a security schedule.

If READTYCH discovers unauthorized access to protected Institution Content, it will investigate, take reasonable steps to contain the issue, and notify the Institution as required by law or the agreement.

READTYCH will share the information reasonably available to help the Institution understand what happened and respond appropriately.

Depending on the law and circumstances, the Institution may be responsible for notifying students, families, regulators, or other affected people.

The Parties agree to cooperate in good faith and avoid public statements that inaccurately describe the incident or the other Party’s role.

The Institution will usually be responsible for requests from students, parents, guardians, or eligible students concerning education records under its control.

READTYCH will provide reasonable assistance when the Institution cannot complete an appropriate request through its administrative tools.

If READTYCH receives a request concerning Institution-controlled information, it may direct the requester to the Institution.

Before information is accessed, changed, exported, or deleted, READTYCH or the Institution may need to verify the requester’s identity and authority.

The Institution will pay the fees listed in the applicable Order Form.

Unless the Order Form says otherwise, invoices are due within 30 days, fees are stated in US dollars, and taxes are not included.

The Institution is responsible for applicable taxes connected with its purchase, except taxes based on READTYCH’s income.

A tax-exempt Institution should provide valid documentation within a reasonable time.

Undisputed overdue amounts may accrue interest at the lower of 1 percent per month or the highest rate allowed by law.

READTYCH will make a reasonable effort to resolve a disputed invoice before suspending access for nonpayment.

Both Parties may share information that is not meant for the public.

This could include product plans, pricing, technical material, security documentation, Institution Content, student information, or internal business information.

Each Party agrees to use the other’s confidential information only for the agreement, protect it with reasonable care, and share it only with people who need it for the work.

These obligations do not apply to information that was already lawfully known, became public without a breach, came lawfully from another source, or was independently developed.

If the law requires disclosure, the receiving Party will provide advance notice where legally permitted.

Public schools and government agencies may be subject to open-records laws. Where permitted, the Institution will notify READTYCH before disclosing READTYCH confidential information in response to such a request.

The people using education technology often see things that cannot be discovered in a product meeting.

Educators, students, administrators, and institutional partners may voluntarily share suggestions about READTYCH.

READTYCH may use that feedback to improve its products without payment or an ownership obligation.

This does not permit READTYCH to identify a student publicly, disclose confidential information, or use protected student information outside the agreement.

Neither Party may use the other Party’s name, logo, trademark, or endorsement in marketing without permission.

READTYCH will not publicly identify an Institution as a customer or pilot partner unless the Institution agrees.

The Institution may accurately explain that it uses or is evaluating READTYCH, provided it does not imply an endorsement that has not been given.

READTYCH warrants that paid Services will materially perform in accordance with the applicable documentation during the subscription period.

If the Institution reports a material failure, READTYCH will use commercially reasonable efforts to correct it.

If READTYCH cannot correct a substantial failure within a reasonable time, the Institution may end the affected Service and receive a prorated refund of prepaid fees for the unused period.

Hardware warranty rights are explained in the Product Warranty and Returns Policy or applicable Order Form.

A warranty will not apply when a problem is caused by unauthorized modification, misuse, unsupported third-party technology, Institution-controlled equipment, failure to install required updates, accidental damage, or use outside the supplied instructions.

Preview, beta, evaluation, and no-charge features may not carry the same warranties as commercially released Services.

READTYCH does not promise that every Service will operate without interruption or that every feature will suit every educational environment.

It also cannot guarantee a specific academic result, adoption rate, cost saving, or improvement in student performance.

Many factors, including curriculum, implementation, teaching, accessibility, student needs, family support, and the wider school environment, shape educational outcomes.

AI-assisted output should always be reviewed. READTYCH does not guarantee that an AI-generated suggestion will be complete or accurate.

Except for the warranties expressly provided in the agreement, the Services are supplied without additional warranties to the fullest extent permitted by law.

Nothing in these Terms removes a right or warranty that the law does not allow the Parties to exclude.

To the extent permitted by law, READTYCH will defend the Institution against a third-party claim that the authorized use of the READTYCH Services infringes a United States patent, copyright, or trademark.

READTYCH may obtain the right for the Institution to continue using the affected Service, modify or replace it, or end the affected Service and refund prepaid fees covering the unused period.

This protection does not apply when the claim results from Institution Content, unauthorized changes, use contrary to the documentation, or combination with a product not supplied or approved by READTYCH.

To the extent permitted by law, the Institution will defend READTYCH against a third-party claim resulting from unlawful Institution Content or the Institution’s unlawful use of the Services.

The Party requesting protection must provide prompt notice and reasonable cooperation. A settlement cannot admit fault or impose a nonfinancial obligation on the protected Party without its approval.

A public Institution is not required to indemnify READTYCH beyond what its governing law allows.

To the fullest extent permitted by law, neither Party will be responsible for indirect, special, incidental, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or business opportunity arising from the agreement.

Except where the law does not allow a limit, each Party’s total liability will not exceed the fees paid or payable for the affected Services during the 12 months before the event that caused the claim.

These limits do not apply to fraud, willful misconduct, unauthorized use of intellectual property, breach of confidentiality, indemnification obligations, or liability that cannot legally be limited.

The Order Form or Data Processing Agreement may include additional terms for security or privacy-related liability.

READTYCH may suspend an affected account, user, feature, or Service when reasonably necessary to protect security, prevent material harm, stop unlawful activity, address a serious breach, comply with law, or respond to materially overdue and undisputed fees.

Where practical, READTYCH will notify the Institution before taking action.

A suspension should be no broader or longer than the situation reasonably requires.

READTYCH will work with the Institution to restore access once the reason for suspension has been resolved.

These Terms begin when the Institution accepts them and continue while an Order Form, pilot agreement, or other applicable purchasing document remains active.

The subscription or pilot period will appear in that document.

An agreement will renew automatically only when its renewal terms clearly say so.

Either Party may end an Order Form if the other Party materially breaches the agreement and does not correct the breach within 30 days after receiving written notice.

A Party may terminate more quickly if the other Party becomes insolvent, stops operating, engages in unlawful conduct that materially affects the agreement, or creates a serious and unresolved security risk.

A public Institution may terminate because funds are not appropriated where applicable law permits and the Order Form recognizes that right.

Termination does not erase fees or responsibilities that arose before the agreement ended.

When the agreement ends, authorized access to the affected Services will stop.

The Institution must stop using licensed software unless another agreement allows continued use. Loaned devices must be returned according to the pilot or Order Form.

Where the agreement requires it, READTYCH will give the Institution a reasonable opportunity to export Institution Content.

Student information will be returned, deleted, or deidentified according to the Data Processing Agreement, the Institution’s instructions, and applicable law.

The Institution is responsible for requesting and completing available exports during the agreed transition period.

Terms concerning confidentiality, intellectual property, payment, liability, disputes, and data handling will continue where their nature requires them to survive.

Public schools, districts, universities, and government agencies may be legally restricted from agreeing to certain provisions involving indemnification, confidentiality, automatic renewal, governing law, advance payment, or venue.

The Parties may address these restrictions in an Order Form or signed public-sector amendment.

A legal restriction will change only the provision it directly affects. The rest of the agreement will remain in place.

Each Party will comply with the laws that apply to its responsibilities under the agreement.

Depending on the Institution and its use of READTYCH, these may include education privacy, children’s privacy, accessibility, procurement, information security, public records, retention, export control, and consumer protection requirements.

READTYCH does not decide the Institution’s curriculum, authority, record policies, or obligations to its community.

The Institution does not take over READTYCH’s independent responsibilities as an education technology provider.

If a disagreement arises, the Parties will first try to resolve it through good-faith conversations between people with authority to address the issue.

Unless the Order Form says otherwise or the Institution is legally unable to agree, Texas law will govern the agreement without applying its conflict-of-law rules.

A legal proceeding must be brought in a state or federal court with jurisdiction in Harris County, Texas, unless applicable law requires another venue.

Either Party may seek urgent court protection where needed to protect confidential information, intellectual property, privacy, or security.

Formal notices must be sent to the contacts listed in the applicable Order Form.

A notice is considered received when delivered personally, confirmed by email, delivered by a recognized courier, or received through certified mail.

Routine product, account, security, and support communications may be sent electronically to the Institution’s administrators.

The Institution is responsible for keeping those contact details current.

READTYCH may update these Terms when the law, technology, security environment, or Services change.

READTYCH will not materially reduce the Institution’s rights during an active Order Form without agreement, unless the change is reasonably required by law, security, safety, or a third-party dependency.

Material updates will be communicated through email, an administrator notice, or another reasonable method.

A change requiring the Institution’s agreement will not take effect until that agreement is provided.

The Parties are independent organizations. These Terms do not create an employment, agency, partnership, or joint venture relationship.

Neither Party may transfer the agreement without the other Party’s permission, except as part of a merger, acquisition, reorganization, or transfer of substantially all relevant assets. Any successor must accept the transferring Party’s responsibilities.

Neither Party is responsible for delay caused by events outside its reasonable control, except for payment obligations.

If one provision cannot be enforced, it will be adjusted only as much as necessary. The rest of the agreement will continue.

Choosing not to enforce a provision once does not waive the right to enforce it later.

The agreement represents the complete understanding between the Parties concerning the purchased Services and replaces earlier discussions about those Services.

Electronic signatures and electronic acceptance have the same effect as handwritten signatures where permitted by law.

Questions about these Institutional and District Terms can be submitted through the READTYCH Contact page.

Please include “Institutional Terms” and the name of your organization in your message.

Contact the READTYCH Institutional Team →

Related documents:

• Data Processing Agreement
• Acceptable Use Policy
• Product Warranty and Returns Policy
• Software End User License Agreement
• Student Data Privacy Notice
• Children’s Privacy Notice
• Privacy Policy
• Trust Center